Mastering Advertising
By Mikey D Harris
If you could master the art of advertising, you would soon be an extremely rich individual. An "Advertising Master" could not only sell just about anything, for any price, but could also sell his or her expertise to others for untold sums of money, especially if that Master could guarantee results.
Now the bad news. Becoming a true Advertising Master is probably as difficult and time consuming as it might be to become a nuclear physicist! Advertising is that hard! Advertising is that elusive! Advertising is that much of a mystery!
Advertising is like writing a brilliant poem on the sand of a beach. Just when you have written a masterpiece, the tide comes in and washes it away forever. Then when you try to rewrite the poem, it turns out not to be so brilliant the second time around - even if you wrote the very same thing. The poem may stay the same, but the world around it changed. It lost it's the original relevancy that made it brilliant the first time around. That happens with great ads all the time.
Is this starting to sound like a philosophy lecture? But here's the thing about advertising: You never know what good advertising is until it works. That means you can't tell if an ad is a good, effective ad before it is actually used.
Now, let's get in touch with reality here. We know a lot about advertising. We know a lot about what works and what does not work. It's just that there's never 100% certainty about anything. Add to that fact that advertising tends to be extremely expensive and you have a very delicate situation, indeed. Still, very few businesses can exist without doing at least some kind of paid advertising, and very often, advertising can be a tremendous source of new customers, business and profit for just about anybody who is selling anything.
When advertising is done right, the profit it can bring to a business can be truly spectacular. That's why it's so tempting to roll the dice with your ad budget. But when it comes to advertising, what you need is a healthy dose of common sense, combined with a strategy that risks only as much money as you think you can afford to lose.
First of all, one must decide what kind of advertising is right for the business type. The choices are:
· print advertising in things like newspapers, magazines and other specialty publications.
· broadcast media eg. radio and television.
· internet advertising is a whole new and different kind advertising world in itself
· directory advertising
· billboards and poster sites
· promotional advertising
It can all be pretty intimidating. What advertising vehicle is right for you? What if you only had R1,000 to spend. Is it best to spend that R1,000 on an ad or ads in the local newspaper, take out an ad in the Yellow Pages, or maybe buy some radio time on a local station. If you only have R1,000 to spend, which should you choose to gain maximum effect? And by maximum effect, we mean bringing in more than the R1,000 you spent on that ad!
Well, we're only going to talk about some general principles here and give some basic guidelines. That's because literally whole libraries of books have been written on the subject and art of advertising, and we simply can't cover it all here. It's a subject that is nearly inexhaustible, and any entrepreneur worth his salt should be spending a lot of spare time reading up on all the advertising information he or she can get his or her hands on.
First, never buy a large print advertisement without testing a smaller less expensive ad first. Maybe start with a classified ad, or very small space ad. If the results are promising, you can reasonably upgrade to a bigger more expensive ad in the same publication. The key is test and measure! You must have a system to determine that the ad you bought is responsible for the leads you get from that ad. It's not always easy. Take the case of a restaurant.
Let's say that Restaurant A buys an ad in the local newspaper. How do you know that the people who come into the restaurant are doing so because they were prompted to do so by the ad in the local paper?
Is it reasonable to ask every patron who comes in if they saw your ad in the paper? Probably not. But if you included a clip out coupon in the ad which patrons can bring in for a 10% discount, you can get a pretty good idea of how well the ad performed. Simple techniques like this can make all the difference.
Companies that sell things via mail order key their ads to show where each order sent in came from. All orders which include a key from a print ad will show exactly how well the ad performed. This is an almost 100% accurate way to test a print ad.
But what about a radio ad? How could a restaurant advertising on a local radio station determine if their broadcast ads were working? It's a lot tougher. You could ask patrons to mention your radio ad when they come in, but this is unreliable, to say the least. If business suddenly increases when the ad runs, you might reasonable conclude that the radio ad is working, but you can't be 100% sure. It's a tough call, and the smart restaurant owner will have to decide if the radio ad is worth it or not. If business continues to be brisk while the ad runs, it's probably a good idea to keep it going.
Whatever the case, having a reliable way to test ads is essential to making intelligent decisions about the advertising budget. Another major point is this:
Always remember the central purpose of an ad.- to bring in customers who will buy what you are selling. This point is so often forgotten and the design of the ad becomes an exercise in creative design rather than something designed to generate new sales.
The ad should produce more in income than the cost of the ad itself. This seems obvious, except for the fact that we are all bombarded every day with all kinds of advertising that is not necessarily selling very much. If this is so, then why is all this advertising being bought and paid for? Well, much of the advertising we are confronted with every day is purchased by major corporations with very deep pockets, and gigantic advertising budgets.
The big players can afford to buy ads that merely create "name recognition" and help them keep a high profile in the public mind. But small to mid-sized businesses can't afford this kind of thing.
How many times have you seen a TV commercial that is fun to watch, completely hilarious, and really gives you a good laugh -- but leaves you with no idea whatsoever about what is being advertised? We all see dozens of these ads every year. They're fun and entertaining, but they don't sell much. So why do people buy pay for ads like these? Again, such ads are usually the venue of major players with more money than brains, and who are also willing to take big risks in the advertising game.
But the vast majority -- perhaps 99% -- of businesses can't afford this kind of thing. The purpose of an ad is to sell, not to entertain. The purpose of an ad is not to "be creative" but to produce profits. The purpose of an ad is not to be a work of art -- but to get customers marching through the door. If an ad happens to entertain while making money, well, that's fine. The trouble is, too many people have been led to believe that an ad must first be funny or entertaining, when the true first task of an ad is to inform customers about your product, tell them where and how to get it, and get them to buy.
Many small and mid-sized business owners see a lot of funny and creative ads on TV or in magazines, and then assume that because huge rich companies are using these kind of ads, they must be a good thing. That's not the case.
There are other pressures to create ads that are nice to look at, but which don't work. Ad agencies, for example, compete for creativity awards sponsored by advertising associations. Ad writers and creators who get awards get a boost to their careers when they win awards. This encourages them to lose sight of what their primary purpose is -- to create ads that sell. Many TV ad producers tend to be frustrated film makers. How many TV ads have you seen that have the look and feel of miniature feature films? A lot! It's great if they actually do something to sell the product, but much of the time they don't.
So how can you be sure that your advertising vehicles have the proper elements needed to make sales?
While there is no such thing as a guaranteed formula for ad success, you can give yourself the best chance by remembering the tried and true basics, and those basics are represented by the anagram AICDA -- Attention, Interest, Credibility, Desire and Action.
An ad must first attract Attention. With a print ad, that task falls to the headline. In a radio ad, that means a loud, attention getting intro made up of any number of sound effects. In TV it's something similar, but with visual effects added. In a sales letter, its teaser copy on the outside of the envelope, and an attention grabbing headline on the opening page. Photos and graphics can also grab attention in print ads -- whatever the case, an ad must first capture attention before it can accomplish the next mission which is....
.... Interest. Once you lure the prospect in, you must create instant interest in what you are selling. That's usually handled with a subhead and the first sentence of the body copy, or the first dialog of a radio or TV ad. Credibility is provided in a variety of ways, including past customer testimonials, statistics which demonstrate success and more.
Desire is created by appealing to the emotions of the ad viewer, and this is done my showing what the product will do for those who buy, such as solve a problem, or enhance prestige, or improve health. The final function of an ad is to produce Action! The ad viewer must be compelled to call, write in, stop by in person -- or whatever you want them to do. Urging action usually means providing incentives and rewards to do so. For example, putting a time limit on when an incredible 25% discount can be obtained will spur people to action. There are many other ways as well.
How you produce the elements of AICDA will be your challenge. There is no one, good way to make sure you have all the elements of AICDA hitting on all cylinders. Again, this is advertising, not mathematics. You may have to test several different versions of an ad. before it really starts working. If you're lucky, you'll hit the jackpot the first time you place an ad.
Please be aware that this short discussion on advertising is only a primer. Getting advertising right is a major challenge for any business and an ongoing process. A lot of marketing gurus out there offer a lot of hype and unrealistic notions about what advertising can do for a business, but here at Alchemy, we don't deal in hype. We deal only in reality, and solid, grounded business practices that are guaranteed to work. You will need to advertise, but you must take the correct and careful approach.
Do that, be persistent, work smart, and you are bound to succeed. Millions of others have.
Summary
Few companies can afford to ignore buying paid advertisements to grow their businesses, but the key is to proceed carefully, intelligently, and stick to the basics. Advertising is by nature a somewhat arcane art. There are no magic formulae that guarantee success. All advertising must be rigorously tested. Buy small ads before risking major money on large ads. Remember the AICDA formula and the real purpose of an advert is to SELL! And not to entertain.
Effective Marketing
for the
Small Business
By Todd T Bates
Small Business Tips - Starting & Marketing a Restaurant
By William King
Even in tough economic times, the restaurant business keeps on booming, maybe because people tend to dine out with friends, spouse or family on special occasions (and sometimes for no specific reasons). There's an ever increasing number of restaurants in all major cities of the world, with approximately 1 million in US alone. You are well aware of the phenomenal success that's achieved by food chains. There are numerous types of restaurants, for instance Chinese restaurants, continental restaurants, breakfast restaurants, quick service restaurants, fast food restaurants or full meal restaurants, Indian food restaurants, Japanese, Mexican, Pizza restaurants, coffee house, seafood restaurants, Thai restaurants, and so on. Not that you need to chose one from this list, you are free to come up with your own unique restaurant.
After the initial planning, you should set out searching for the perfect location. Location is just so important in the success of any restaurant; it is easily the second most important factor after the quality of food. It's not easy to find an ideal location for restaurant because it must have the visibility and accessibility, at the same time, having a restaurant at a very crowded place is not a good idea either. That makes it a kind of catch-22 situation. Nevertheless, if you can't get a location with all of these features, just go for a location that gives your restaurant the desired visibility, or otherwise you'll be required to do extensive advertising in the start.
Next step is to write, design and price a menu. Always design and create menus while keeping in mind your targeted customers, the menu design should compliant with the interior. Spend ample time on pricing, because you need to offer quality food at lower rates as compared to your competitors (if there's any in nearby locations). There are many pricing techniques (e.g. Price Cost method, competitive pricing or Gross margin method) and you must read into the pros and cons of each method before choosing one of them. Don't try to put too much variety on menu and effectively highlight the best dishes. Ideally, you must be having one or more specialty, however that's not compulsory. Chose your chefs carefully and always ask for references. Apart from the chefs, you'll need to hire an experienced manager and some waiters. Spend some time and resources on training your staff and remember, people prefer one restaurant over others sometimes just because the waiter and staff is more friendly and generous at that place.
The Top 5 Qualities of
Creative Packaging
By Harry Worthington
As a small business it can sometimes feel like you can't compete with the big guys. They have websites that millions, they can sponsor large events, and run major commercials. How can you carve out your niche of the world with this marketing onslaught?
Attempting to go head to head will only land you into bankruptcy. Being a small business means that instead of doing what they do, spending a little bit more time on your approach. When you can answer a few key questions the approach to dramatically more sales will be revealed.
Consider answering the following questions before you spend any money on your marketing:
1. What is a customer worth to you? - Maybe this sounds strange, but what is an average customer worth to you? Do they come in to your store and make a $39 purchase? Maybe your average customer finds you online and invests $67 on product. Before changing your marketing or starting something new, look at what an average customer (and the life of that customer) is worth to your business. This will help you to determine what you can invest into your marketing.
2. What is your marketing personality? - When you have a passion for doing something you will continue to do it. If you don't like sending out postcards then they might not be the right marketing system for you because you won't do it consistently. Find your passion in marketing whether that is developing new ads, writing pages for your website, making calls, etc and you will be able to put it into action to the extreme.
3. Where do your prospects spend their time? - This is an important question to ask as it gives you insight on where to launch your advertising. If your prospects are consistently outside, you may want to consider do advertising on mobile phones which is far cheaper than doing a billboard. Understanding where your prospects spend their time will help you to launch the most effective marketing for your business.
Being a small business doesn't mean your ideas have to give in to the "big guys". There are many small business marketing strategies that will keep you ahead of your competition, bring in leads, and help you to close more sales when you have the right approach.
Design and Visual
Appeal
It is very important for packaging to be visually appealing to the consumer. Visual appeal can be enhanced through a clever and innovative design on the exterior. Colour choice will also be an important factor that you will need to decide upon in order to create amazing visual appeal. It is crucial to make a lasting impression on the consumer, and as we all know, first impressions also count. The same applies to packaging! Make yours the first thing a consumer sees, takes notice of, and talks about with others.
Functionality and
Versatility
If packaging is able to be reused for other purposes around the home, or even to package up a gift for someone else, then this is also very beneficial. It is also much better for the environment. People will definitely look for products that have functional, yet distinctive, characteristics.
Product enhancement
The packaging that you decide to use should really reflect your company and the quality of the product contained within. It represents what you and your company stand for, and you will want the product to be viewed in a positive light.
Advertising
Your packaging is another way of advertising your product and company. Simple, yet effective designs will leave an imprint on the consumer and will become something of a trademark for your company. When people are familiar with a company it builds trust in them and their products, so make a statement with your packaging and reap the rewards.
Uniqueness
You need to ensure that your packaging stands out. The shelves are lined with thousands of products that can often blend in with one another. A distinctive and unique design or logo will be remembered for a long time.
There are times when people are out shopping and they really have no intention of buying anything, yet they walk out with something. This happens on a daily basis all over the world and one of the key factors to this is the packaging. There are times when people have bought items, myself included, simply because they couldn't resist the way it looks. This is exactly what creative packaging can also do for your products!
When you have a product to sell, or a special gift to give, creative packaging can do wonders in terms of consumer product recognition, as well as building up the excitement and anticipation of seeing what is inside when presented as a gift.
These days, packaging often needs to be really creative in order to stand out on the shelves, due to the sheer volume of products available in the market today, regardless of the niche. Companies are needing to be far more innovative than ever before. Gift giving is also becoming an art, and if a product is already in some kind of wonderful packaging, then the average consumer will be more likely to choose it when presented with a selection of similar products.
Some of the qualities that are becoming essential in terms of creative packaging are as follows: